What reporting and insights can we get from the tools so we know things are working well?
Every piece of information captured by the tools and forms you use within our digital CHC & PHBs platform is automatically integrated into the analytics part of the solution (Atmolytics). This enables your performance/quality staff and managers to run pre-configured reports or quickly and easily build their own – using whichever bits of the data they want – with full transparency.
For example, if I wanted to know as a manager how many people last month with a learning disability had PHB allocations that exceeded the estimate provided by the resource allocation tool – and which staff had completed their assessments – I could produce this report myself in less than 5 minutes. In another couple of minutes, I could share the report with colleagues, set it to run every month and tell the system to email me every time a new person in the system meets the criteria I have set. It enables you to improve quality by managing issues as they arise, not further down the line when it’s too late.